Returns 100% Satisfaction Guarantee!
Every product comes with our 100% satisfaction guarantee. After initial inspection, if you are not happy with quality, materials, or workmanship, return in unused condition in original carton within 10 days for exchange or credit. A 15% restocking fee will apply.
DO NOT JUST RETURN YOUR ITEM(S).
RETURN TO THE WAREHOUSE LOCATION ON ORIGINAL SHIPPING LABLE. ALSO:
Write the return authorization number on a copy of your receipt and PLACE THE RECEIPT WITH THE RETURN REASON IN THE BOX. Failure to place the receipt with the RMA number and return reason in the box, will delay our ability to exchange the product by up to three weeks. Place the product, with tags still attached and all liners and pads in place into a box and ship back to:
Dallas Distribution Center
3920 South Walton Walker Blvd.
Dallas Texas, 75236
All returns should include copy of
#1). Invoice/Packing List
#2). Return Authorization Number! (RA#).
Call or E-Mail customer service for RA#
Email: support@hotleatherstuff.com
Phone: 303-351-8133